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Support
Gymorph - 1 Second Everyday Gym
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Response Time
We aim to respond within 48 hours on business days.
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Available Worldwide
We support users globally on iOS and Android. Responses in English.
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Privacy First
Your clips and workout data are always handled securely and confidentially.
Frequently Asked Questions
How does the 1 second everyday concept work?
Each day you open Gymorph, you record one second of your gym session — a pose, a lift, a flex. Over time, all of these clips are stitched together into a transformation reel, so you can watch weeks or months of progress in one video.
How do I record my daily clip?
Tap the camera icon on the Home screen or the Record tab in the bottom navigation. You'll see "Record today's clip" — tap it, record your second, and you're done. The clip is automatically added to your reel.
How do I log my lifts?
On the Home screen, tap "Log set" next to Today's Lifts, or tap the + button next to any exercise. Enter your sets, reps, and weight. Your total volume and rep count update automatically. You can add new exercises from your profile under "Your Lifts".
How do I build my transformation reel?
Head to the Progress tab and tap "Build my reel". Gymorph stitches every clip you've recorded into one video. The more days you show up, the more compelling your montage becomes. You can save or share the reel from the same screen.
Are my clips stored? Who can see them?
Your clips are encrypted in transit and at rest. They are never shared with third parties or displayed publicly. You can delete your clips and history at any time from within the app settings. For full details, see our
Privacy Policy.
How do I cancel my subscription?
You can cancel your subscription anytime through your device's store settings:
iOS: Settings → [Your Name] → Subscriptions → Gymorph → Cancel Subscription.
Android: Google Play → Menu → Subscriptions → Gymorph → Cancel.
Cancellation takes effect at the end of the current billing period, so you'll retain access until then.
Can I get a refund?
Refunds are handled by Apple or Google depending on your platform.
iOS: Contact Apple Support at
reportaproblem.apple.com.
Android: Contact Google Play Support through the Play Store app.
We're happy to help you navigate the process if needed — just email us at support@gymorph.app.
Why did my streak break?
A streak requires a clip to be recorded every day. If you miss a day, the current streak resets to 0, but your best streak is always saved. The app shows your calendar grid so you can see exactly which days you recorded. Momentum is the goal — streaks are just the fuel.
Where can I find my past clips and workout history?
All your clips and lift sessions are stored in the Calendar tab — tap any highlighted date to see what you recorded that day. Your Progress tab shows aggregate stats over 30 days, 90 days, 1 year, and all time, including your total reps, volume, and PRs per exercise.
The app is crashing or not working. What do I do?
First, try closing and restarting the app. If the issue persists, try uninstalling and reinstalling the app (your account data will be restored). If you're still experiencing issues, please email us at support@gymorph.app with your device model, iOS/Android version, and a description of the problem.
How do I delete my account and data?
You can request full account and data deletion by emailing support@gymorph.app with the subject line "Account Deletion Request - Gymorph". Please include your account email. We will process your request within 7 business days and confirm when complete.
Is Gymorph available on both iOS and Android?
Yes! Gymorph is available on both the Apple App Store (iOS) and Google Play Store (Android). Download it free on either platform and subscribe to unlock your full transformation experience.
Data & Privacy Requests
Your Rights: You have the right to access, correct, or delete your personal data at any time. To submit a data request:
- Email: support@gymorph.app
- Subject: Data Request - Gymorph
- Specify: full deletion, specific clip/session removal, or data export
- We will respond within 7 business days
Tips for Better Results
- Record at the same time each day — consistency in timing helps you track visual changes more clearly over weeks and months.
- Use good lighting — natural light or a well-lit gym produces the clearest clips for your transformation reel.
- Keep the angle consistent — try to record from the same position and distance each time for a compelling before/after effect.
- Log every set — the more data you track, the more meaningful your progress stats become over time.
- Don't break the chain — even on rest days, record a clip. A rest day selfie still counts toward your streak.
- Build your reel early — even with just a few clips, watch your reel. It's motivating from day one.
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